What our Customers say...

Why SERVPRO Testimonials

highly recommend! The entire team that came to our house were all VERY friendly, trust worthy, kind, well mannered, polite and the sweetest to our 4 year old. they didn't see much of our 6 year old but I know they would have been the same to him. they did an incredible job cleaning our house after some smoke damage. They were all incredible! SERVPRO, you have some incredible employees! This day in time you don't see an entire team with all those qualities! It was refreshing to open our home to them all! a big thanks to Duck, Mike, Trevon, Eric, Red, Shaun and Davion! our youngest will miss all of his boys

I had mold from excess moisture under my home. Buddy and his team did a complete cleaning and replaced the moisture barrier. I need to give a special thanks to Duck for the extra job he did for me. Also to Trevon, Shaun. I can't remember the names of all workers, but this I do know. They were respectful, punctual and professional.

Mike and his team from SERVPRO did an outstanding job cleaning our home after a kitchen fire. They worked continuously to clean the walls, fixtures, all kitchen items, portraits, everything! We were very pleased with the time it took and their efforts with cleaning up the smoke and soot damage. It was a very pleasant experience during a distressing time.

We had two incidences of water damage in our house and my insurance company recommended them. They came in immediately within an hour and assessed the damage, took out the damaged floor and installed the drying fans. They took care of our furniture, moved and covered it. And every day they will come and checked the drying progress until it was completed. All throughout, I was impressed by their punctuality and professionalism. Every staff who came were polite and well mannered. They did an excellent job in recovering our house from the water damage. Thank you Trevon, Shaun and to all the staff that worked with us. I might not remember all your names but when I see the SERVPRO Sumter logo, I know it’s a company that can be trusted. Definitely one of the top companies in Sumter when it comes to quality work, skill of workers, professionalism and punctuality.

Arrived within an hour of phone call. Very courteous, knowledgeable and respectful. Would definitely recommend SERVPRO to anyone.

Great. Professional, courteous, quick. They took the stress out of a stressful situation.

Very pleased

With my mother being our of town during this ordeal SERVPRO made this a lot easier than originally thought and did a great job.

Very good customer service skills. Explained everything very thoroughly. I would definitely use them again!

The two ladies were completely professional. They did an awesome job, especially on the stained area in the bedroom.

I don't see how this team could do anything better! They were great

Thank you all for your help.

SERVPRO of Sumter, SC has been a lifesaver for me and my family. After having major water damage to my house, they came in the next day to start the water mitigation process. The crew they sent were very professional, knowledgeable and timely. They walked us through the process step by step. SERVPRO worked with my insurance company to complete the paperwork and start the restoration process of my home. Everything happened so quickly and they stayed in constant contact with us to keep us abreast of where we were in making my house feel like home again. I would recommend this company to anyone who needs restoration of their home or business. Thanks a million, SERVPRO!!! 

Their performance was outstanding. I do not see anything that needs to be improved. Everyone that came to my house was wonderful. I could not have asked for better people or better service. 

An after hours call to a commercial building resulted in and excellent testimonial for SERVPRO of Sumter. 

John wrote that the Franchise provided tremendous service, came in after-hours to handle the situation, and finished everything before the start of business this morning – they even left a folder with all the documentation and services provided.  He said “ you could have added this experience to a commercial, this was handled so well ”.

Another satisfied customer wrote " Katlyn was very professional and helpful and represented SERVPRO of Sumter well. I would ask for her personally if I ever needed your services again". 

Way to Katlyn! Thank you for representing us so well.

SERVPRO of Sumter was very professional and provided amazing service.

On November 16, we contacted SERVPRO of Sumter to our Apartment Complex to start the mitigation process of removing water from one apartment located on the third floor that had traveled to the apartment below.  We were VERY  happy with the fast response time, crew technicians thoroughness and communication.  We have used this Franchise in the past and will continue to do so.